Terms of service
These Terms of Service (“Terms”) govern your use of the Salon United website and services. By accessing or using our website, products, and services, you agree to comply with these Terms. If you do not agree with these Terms, please do not use our website or services.
1. Introduction
At Salon United, we strive to offer the best professional grooming products to our customers. These Terms of Service apply to all users of the Salon United website, including individuals who browse, shop, or otherwise use the services provided on the site. These Terms also apply to customers who place orders for products through our online store.
By accessing and using the website, you acknowledge that you have read, understood, and agreed to abide by these Terms and any applicable laws or regulations.
2. Use of Our Website
You agree to use Salon United’s website only for lawful purposes and in accordance with these Terms. You are responsible for ensuring that any materials you upload or submit to the website do not violate any applicable laws or regulations, including copyright, trademark, or privacy rights.
You must not misuse the website, including but not limited to attempting to gain unauthorized access to the website, its servers, or its related systems. We reserve the right to suspend or terminate your access to the website if we believe you have violated these Terms.
3. Products and Orders
Salon United makes every effort to display accurate product information, including descriptions, images, and prices. However, we cannot guarantee that all product descriptions, prices, or other content are error-free. We reserve the right to correct any inaccuracies or omissions in product information without prior notice.
We aim to fulfil all orders, but we cannot guarantee product availability. If an item is out of stock or unavailable, we will notify you and provide alternatives or a refund.
All orders are subject to acceptance by Salon United. Once your order has been placed, we will send you an email confirming receipt of your order. This email is not an acceptance of your order, but merely a confirmation that we have received it. A contract between you and Salon United is formed only when your order is dispatched.
4. Pricing and Payment
Prices for products are quoted on our website in GBP (£) and are inclusive of VAT unless otherwise stated. We reserve the right to change prices at any time without prior notice.
We accept PayPal as the primary payment method for all orders. Payment must be made in full before your order is processed. By placing an order, you confirm that the payment method you provide is valid and that you are authorized to use it. If your payment is declined, your order will not be processed until a valid payment method is provided.
5. Shipping and Delivery
Please refer to our Shipping Policy for detailed information regarding shipping fees, delivery times, and areas served. Orders are processed and dispatched as quickly as possible, typically on the next working day or same-day if ordered before 1pm.
We cannot be held responsible for delays caused by third-party couriers or delivery issues outside of our control, such as weather, strikes, or other unforeseen circumstances.
6. Returns and Cancellations
We want you to be fully satisfied with your purchase. If for any reason you are not satisfied, please refer to our Return Policy for details on how to return products. Returns must be made in accordance with the conditions outlined in our return policy.
If you wish to cancel your order, please contact us as soon as possible. We can cancel an order only if it has not yet been dispatched. Once your order has been dispatched, our return process will apply.
7. Product Warranty
Certain products, including clippers and trimmers, come with a limited warranty as described in the included booklet. Please refer to our Warranty Policy for full details on coverage, conditions, and how to make a warranty claim.
Please note that the warranty only covers the battery of the clippers and trimmers, and blades are not covered under the warranty.
8. Intellectual Property
The content on the Salon United website, including text, images, graphics, logos, and trademarks, is the property of Salon United and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from the website without our prior written consent.
9. Limitation of Liability
To the fullest extent permitted by law, Salon United shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products. We are not responsible for any loss or damage caused by third-party services or actions beyond our control.
Our total liability, for any claim related to these Terms, shall not exceed the amount paid by you for the specific product(s) involved in the dispute.
10. Privacy and Data Protection
We value your privacy and are committed to protecting your personal data. For information about how we collect, use, and protect your personal information, please refer to our Privacy Policy. By using our website, you consent to the collection and use of your data as outlined in our Privacy Policy.
11. Changes to These Terms
We reserve the right to update or change these Terms at any time. When we make changes, we will post the updated Terms on our website with an updated revision date. Your continued use of the website after any changes to these Terms will constitute your acceptance of the new terms.
12. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Contact Us
If you have any questions or concerns about these Terms of Service or any other aspect of our website, please do not hesitate to contact us at support@salonunited.com or via our contact form on the website.
