FAQ's

1- What is hair wax, and how do I use it?

Hair wax is a styling product used to create texture, shape, and hold for your hair. To use it, simply take a small amount, rub it between your palms, and apply it to dry or damp hair. Style as desired. It helps with shaping and providing a natural look without the stiffness of gels.

2- What is the difference between hair gel and hair wax?

Hair gel provides a firm, strong hold and is best for more structured styles, while hair wax gives a flexible, matte finish with more natural movement. Wax is better for a tousled, textured look, while gel is ideal for sleek, smooth styles.

3- What is hair tonic?

Hair tonic is a liquid product that helps to refresh the scalp and hair. It adds shine, nourishes the scalp, and can promote healthy hair growth. It’s a great addition to your daily routine if you’re looking to hydrate and maintain healthy hair.

4- How do I use hair spray?

Hair spray is used to set your hairstyle in place. Hold the can about 20 cm from your hair and spray lightly in short bursts to ensure even coverage. It helps to keep your style intact all day long, offering varying levels of hold from light to strong.

5- What is aftershave, and why should I use it?

Aftershave is a product applied after shaving to soothe and refresh the skin. It helps to reduce irritation, close pores, and leave your skin feeling smooth. Aftershave also provides a pleasant fragrance to keep you smelling fresh.

6- What does a hair styling gel do?

Hair styling gel helps to hold your hair in place. It’s great for creating structured styles or sleek looks. When applied, it gives a strong hold and shine, making it suitable for short or longer hair that needs extra control.

7- What is the difference between TITANIUM SERIES MATTE WAX-1 and TITANIUM SERIES CLAY WAX-2?

The MATTE WAX provides a natural, matte finish with medium hold, perfect for textured, effortless styles. The CLAY WAX offers a slightly stronger hold with a more structured, matte finish and works best for thicker hair that needs additional control.

8- Can I use TITANIUM SERIES POMADE WAX-3 for a high shine look?

Yes, POMADE WAX-3 is ideal for creating a high-shine, sleek style. It offers a strong hold with a glossy finish, making it perfect for polished, smooth looks that require long-lasting shine.

9- What makes Gutss Professional Extra Strong Volume Powder different from the other volume powders?

Gutss Professional Extra Strong Volume Powder provides an ultra-strong lift and matte texture, ideal for fine or flat hair. Unlike standard volume powders, it adds a long-lasting effect with maximum volume and is ideal for creating big, voluminous styles.

10- What is the purpose of hand and face cream?

Hand and face creams are moisturising products that help to hydrate and protect your skin. They can prevent dryness and irritation, providing a smooth and soft feel. The creams come in various scents and formulas to suit different skin types.

11- How does a shaving gel differ from shaving cream?

Shaving gel tends to provide a smoother, more transparent texture, making it easier to see the areas you’re shaving. It also creates a more hydrating, cushioned layer to protect the skin during shaving. Shaving cream typically offers a thicker consistency for a rich lather.

12- Can I use the same products for both my hair and beard?

Some products, like hair wax and styling gels, can work on both hair and beard, but it's important to use products formulated specifically for facial hair for the best results. Beard balms and oils are designed to keep your beard soft and manageable.

13- How does Razor-Glide Gold Shaving Gel compare to the sensitive version?

The Razor-Glide Gold Shaving Gel is formulated for a luxurious, smooth shave, providing rich lubrication and a gentle scent. The Sensitive Shaving Gel, on the other hand, is tailored for more delicate skin, offering calming properties and reducing irritation during shaving.

14- Which Gutss Professional aftershave cologne is best for sensitive skin?

If you have sensitive skin, the Gutss Professional After Shave Cologne – Sensitive range is ideal. These products are formulated to soothe irritation and provide a refreshing scent without causing further dryness or discomfort.

15- What is the shelf life of Gutss Professional Hair Styling Gel?

Typically, Gutss Professional Hair Styling Gel can last for 12-18 months when stored properly in a cool, dry place. Always check for any changes in texture or scent before use if the product has been open for an extended period.

16- Are there any products for temporary hair colour?

Yes! We offer temporary colour hair sprays in various vibrant shades, including purple, blue, red, and gold. These sprays are perfect for adding a splash of colour without any permanent commitment and can be easily washed out.

17- What is the difference between the Ultra Strong Hair Styling Spray and the Extra Strong Hair Styling Spray?

The Ultra Strong Hair Styling Spray offers a firmer, longer-lasting hold than the Extra Strong Hair Styling Spray, making it more suitable for extreme styles or weather conditions. Both provide great control but at varying levels of intensity.

18- How can I ensure the quality of the products I’m purchasing for my salon?

At Salon United, we carefully curate each product in our range, ensuring they meet the highest industry standards. All of our products are designed specifically for professional use, delivering the quality, performance, and durability needed for busy salons. We also welcome feedback from professionals to maintain and improve the quality of our offerings.

19- Do you offer any professional-sized products for salons?

Yes! We offer professional-sized versions of many of our products, including hair styling gels, shaving gels, and hair tonics, in larger quantities like 500ml, 1000ml, and more. These larger sizes are perfect for salons that need to keep up with high demand while ensuring their clients receive top-quality service.

20- Can I rely on Gutss Professional Razor-Glide Shaving Gel for sensitive skin?

Yes, our Gutss Professional Razor-Glide Sensitive Shaving Gel is specifically designed for clients with sensitive skin. It helps to reduce irritation while providing a smooth shaving experience, making it ideal for clients prone to razor burn or skin discomfort.

21- How do professional grooming products improve the health of hair?

Professional grooming products, such as hair tonics and conditioners, are designed to nourish and strengthen hair from the roots to the tips. Products like Gutss Professional Duo-Phase Argan Conditioner help repair damaged strands, adding moisture and shine while improving elasticity. Using high-quality products helps protect hair from environmental damage, keeping it healthy and vibrant.

22- Can hair wax cause hair damage?

When used properly, hair wax does not cause damage to hair. In fact, many waxes, such as those in the Titanium Series, contain nourishing ingredients that condition and protect the hair while offering styling control. The key is to avoid overuse and ensure that the product is thoroughly washed out at the end of the day to prevent product buildup.

23- How can Gutss Professional Hair Tonic benefit the scalp’s health?

Gutss Professional Hair Tonic revitalises the scalp by increasing circulation, which helps promote healthy hair growth. It also provides deep hydration, preventing dryness and flakiness. A healthy scalp is crucial for maintaining hair growth, and our tonic helps create the ideal foundation for both hair health and appearance.

24- What benefits do hair tonics provide in a professional salon setting?

Hair tonics are a must-have in professional salons as they not only refresh and invigorate the scalp but also add shine and nourishment to the hair. They can be used as part of a scalp massage to help promote circulation and stimulate hair growth, making them a great addition to any hair treatment service.

25- Can I offer temporary hair colour sprays as part of my salon services?

Yes! Temporary hair colour sprays are a great way to offer your clients a fun, no-commitment way to experiment with colour. These sprays come in a variety of vibrant colours and can be easily washed out. They’re perfect for clients who want to try something new for an event or special occasion without the permanence of traditional hair dye.

26- How do Gutss Professional Hair Styling Gels compare in terms of performance for salon use?

Gutss Professional Hair Styling Gels offer long-lasting hold and control, making them ideal for creating structured styles for both short and long hair. Whether you're using the Extra Strong or Ultra Strong versions, these gels provide a firm yet flexible hold, ensuring your clients' styles stay in place all day without the crunchy texture often associated with other gels.

27- Do you offer any products that help with hair repair in addition to styling?

Yes, we have several products designed to help with hair repair, including our Gutss Professional Duo-Phase Argan Conditioner and Keratin Conditioner. These conditioners nourish and strengthen the hair, improving elasticity and shine, and are great for clients with damaged or dry hair. They’re perfect for adding an extra step in your salon’s treatments.

28- Can I use Titanium Series Extra Strong Wax for clients with fine hair?

Yes, Titanium Series Extra Strong Wax-5 can be used on fine hair to create volume and texture without weighing the hair down. Although it's an extra strong hold wax, it is still lightweight enough to add body and shape to finer hair types, making it a versatile product for all hair types.

29- Is Gutss Professional Hair Tonic suitable for all hair types?

Yes, Gutss Professional Hair Tonic is designed to work for all hair types. It nourishes the scalp, adds shine, and promotes healthy hair growth, making it perfect for anyone looking to improve their hair’s health.

30- How often should I use Gutss Professional Duo-Phase Argan Conditioner?

You can use the Duo-Phase Argan Conditioner daily or as needed, depending on your hair type. It’s especially beneficial for dry or damaged hair, as it deeply nourishes and strengthens while detangling.

31- Can I mix TITANIUM SERIES STRONG SHINE WAX-8 with other waxes for a custom finish?

Yes, mixing Strong Shine Wax-8 with other waxes is an excellent way to achieve a personalised finish. Combining the shine of Wax-8 with the control of other waxes allows for the creation of a balanced look that offers both hold and a glossy finish.

32- Are there any products that help prevent hair breakage and split ends?

Yes, Gutss Professional Duo-Phase Argan Conditioner and Keratin Conditioner are excellent for reducing hair breakage and split ends. These conditioners contain nourishing oils and proteins that help rebuild the hair’s structure, leaving it stronger and less prone to damage. Regular use will result in smoother, healthier hair that looks shinier and more vibrant.

33- Can the hair salons use aftershave help improve the appearance of their clients' skin?

Yes, using aftershave products like Gutss Professional After Shave Cologne & Cream not only provides a fresh fragrance but also helps to soothe the skin after shaving. It reduces irritation, tightens pores, and can help moisturise the skin, preventing dryness and redness for a smoother, healthier appearance.

34- How does regular use of hair spray benefit the health of hair?

While hair sprays are primarily used for styling, many of our professional hair sprays, like the Ultra Strong Hair Styling Spray, are enriched with conditioning agents. These ingredients provide a light layer of protection, locking in moisture and preventing hair from becoming dry or brittle due to environmental exposure or heat styling.

35- Why is it important to use a high-quality shaving gel like Razor-Glide for sensitive skin?

Using a premium shaving gel, such as Gutss Professional Razor-Glide Sensitive Shaving Gel, is crucial for preventing irritation and razor burn, especially for sensitive skin. These gels provide a thick, lubricating layer that softens hair and reduces friction, ensuring a smooth, irritation-free shave that promotes skin health while delivering excellent results.

36- How does the use of hair wax affect the appearance of different hair types?

Hair wax can dramatically enhance the appearance of different hair types by adding texture, definition, and volume. For thicker hair, products like Titanium Series Extra Strong Wax help tame unruly strands while providing a firm hold. For finer hair, wax adds volume and body without weighing the hair down, giving it a fuller, healthier look.

37- Are there any benefits to using temporary hair colour sprays for clients?

Yes, temporary hair colour sprays not only offer a quick and fun way to change up a client’s appearance, but they can also enhance the overall look by adding shine and vibrancy to the hair. They are a non-permanent solution that allows clients to experiment with colours while maintaining the health and integrity of their hair.

38- Can using professional care products improve the skin texture of clients visiting men's hair salons?

Absolutely. Products like Gutss Professional Hand and Face Cream provide hydration and nourishment to the skin, improving its texture and overall appearance. Regular use of high-quality moisturisers helps to keep the skin soft, smooth, and protected from environmental factors, ensuring that it stays healthy and glowing.

39- What is the difference between a clipper and a trimmer?

A clipper is typically used for cutting and shortening hair, especially for larger areas like the back and sides. It has a wider blade and provides a fast, powerful cut. A trimmer, on the other hand, is designed for more detailed work, such as edging and shaping the hairline or beard. It has a smaller, finer blade for precision.

40- How do I use a hair dryer properly?

To use a hair dryer, start by towel-drying your hair to remove excess moisture. Then, use the dryer on medium heat and keep it at least 6 inches away from your hair to prevent heat damage. For best results, use a hairdryer nozzle attachment to focus the airflow and style your hair as you dry.

41- What is the purpose of a clipper stand?

A clipper stand, such as the BABYLISS Lo Pro Charging Stand, helps to keep your clipper or trimmer organised and charged. It ensures your tools are easily accessible while maintaining a tidy workspace. Some stands also come with features to dry and clean your clippers after use.

42- What’s the difference between WAHL Clipper Oil and other oils used for grooming tools?

WAHL Clipper Oil is specially formulated for WAHL clippers and trimmers to ensure smooth blade movement and prevent rusting. Unlike generic oils, WAHL’s oil is designed to provide long-lasting lubrication, keeping your blades in top working condition without affecting the cutting performance or clogging the blades.

43- Can I use the BABYLISS Lo Pro Charging Stand for other brands of clippers?

The BABYLISS Lo Pro Charging Stand is specifically designed for BABYLISS clippers and trimmers. While it’s generally compatible with other brands, it’s always recommended to check the dimensions and compatibility with your tools before use to ensure a proper fit and safe charging.

44- How do I achieve optimal performance with WAHL Blade Ice in a high-traffic barbershop setting?

In a high-traffic barbershop, WAHL Blade Ice is essential for keeping clippers and trimmers running smoothly during busy hours. It cools down blades quickly, preventing overheating. It also helps in maintaining sharpness, so you don’t have to stop for blade changes or adjustments mid-service. Make sure to spray the blades during and after use for best results.

45- What is the best way to maintain my professional hair dryer for long-lasting use?

To maintain a professional hair dryer, regularly clean the air vents to prevent hair or dust buildup, which can affect airflow. For optimal performance, also clean or replace the filter periodically. Additionally, regularly check the nozzle attachment for any blockages and ensure the power cord is in good condition. With proper care, your hair dryer can last much longer, providing consistent styling results.

46- How do I clean and maintain my clippers and trimmers?

It’s important to keep your clippers and trimmers clean for better performance. After every use, remove hair from the blades using a brush. You can also use a clipper spray like WAHL Hygienic Clipper Spray to disinfect and lubricate the blades. Regular cleaning helps maintain the sharpness and longevity of the blades.

47- What is the benefit of using Wahl Blade Ice for clippers?

Wahl Blade Ice is a coolant spray that helps to cool down clippers and trimmers after extended use. It prevents overheating and helps maintain the performance of the blades, keeping them sharp for longer. It's also used for cleaning and lubricating blades for smooth cutting.

48- How does a shaver differ from a clipper?

A shaver is primarily used for shaving the face or body. It offers a smooth, close shave and is ideal for removing stubble. A clipper, in contrast, is used to cut hair and is more suitable for shorter lengths. Clippers are perfect for creating haircuts, while shavers provide a clean, shaved finish.

49- How can you choose the best clipper for the hair salon's needs?

When selecting a clipper for your salon, consider factors like the motor's power, the weight, and the type of blade system. For continuous use, look for a clipper with a durable motor and ergonomic design to reduce fatigue. WAHL and BABYLISS offer a variety of clippers that are reliable for daily professional use, with different blade types for various hair textures and cutting styles.

50- How can I keep my clippers and trimmers in top condition during a busy day at the salon?

To maintain clippers and trimmers during a hectic day, use a clipper spray like WAHL Hygienic Clipper Spray to disinfect and lubricate the blades between clients. Regularly brush out hair clippings and use WAHL Blade Ice for quick cooling when your tools get too hot. Clean and oil your clippers at the end of each day to ensure they’re always ready for the next client.

51- How do I know when it's time to replace the blades on my trimmers or clippers?

Blades on clippers and trimmers should be replaced if you notice a decrease in cutting performance, such as pulling hair, uneven cuts, or excessive heat buildup. If regular cleaning, oiling, and lubrication (using WAHL Blade Ice) no longer restore smooth performance, it’s time to replace the blades to maintain the quality of your cuts and protect the client’s hair.

52- How do BABYLISS Lo Pro Charging Stands improve efficiency in the hair salon?

The BABYLISS Lo Pro Charging Stand allows hairdressers to efficiently store and charge their clippers and trimmers without cluttering their workspace. Its compact design provides easy access, ensuring that your tools are always charged and ready for quick use. This is especially beneficial for busy salons where every minute counts.

53- What are the advantages of using professional hair dryers over consumer-grade models in a salon?

Professional hair dryers are designed to withstand the high volume and demanding nature of a salon. They offer superior power, faster drying times, and more consistent heat distribution. The longer lifespan and enhanced features, such as multiple heat settings and ergonomic designs, make them ideal for salons, where durability and performance are essential for both client satisfaction and staff comfort.

54- Do you offer warranties on your products?

Yes, clippers and trimmers come with a limited warranty that covers the battery only. The blades are not covered under this warranty. For more details, please refer to the booklet included with the product, which outlines the full warranty conditions.

55- How long does it take for my order to arrive?

We use Royal Mail for all shipments. Orders are dispatched next working day (Monday - Friday) or on the same day if ordered before 1pm. Delivery usually takes between 2-4 working days, depending on your location. For more urgent orders, you can opt for Next Day Delivery at an additional cost.

56- Can I return a product if I’ve opened it?

We accept returns only if the product is unopened and in its original packaging. If the product is faulty, please notify us within 7 days, and we will guide you through the return process. Opened products cannot be returned unless they are faulty.

57- Are shipping fees refundable?

Shipping fees are non-refundable unless the return is due to a fault with the product. For returns of non-faulty items, the cost of shipping back to us is the responsibility of the customer.

58- How do I take care of my clippers and trimmers to keep them in good condition?

To maintain your clippers and trimmers, ensure that you clean the blades regularly, oil them according to the included booklet’s instructions, and store them in a safe, dry place. Proper maintenance will prolong their life and ensure optimal performance.

59- Can I choose a specific delivery time for my order?

We currently do not offer specific delivery time slots. However, you can choose Next Day Delivery to receive your products as quickly as possible. For more information on delivery options, please contact our customer service team.

60- What if my parcel is lost during shipping?

In the rare event that your parcel is lost during shipping, please contact us immediately. We will investigate the issue with Royal Mail and ensure a resolution. If the item cannot be delivered, we will either send a replacement or issue a refund as appropriate.